Integrating your new system with the help of Arbutus Solutions will be more seamless than you anticipate. First, we leverage the most familiar Microsoft tools your team is already using to build your EPM and PPM solutions. We work both remotely and on-site with your own IT experts to ensure the integration is collaborative. Your Arbutus Solutions team also commits to training key leaders within your organization to understand, use, and train their teams on the customized applications. We dispatch our in-house experts within Arbutus Solutions, certified by Microsoft, to empower your teams to engage confidently with their tools, and start delivering on your ROI immediately.
Arbutus Solutions offers customized training programs to clients for any business solution that we implement.
What does your organization need?
We let your determine the amount of time and effort you want to invest in training. We will then specifically tailor the program based on your requirements and constraints, and ensure staff receive optimal training for the investment dollars.
Customized training is usually carried out on-site, and typically involves a “hands-on” element that allows your team to practice what they have learned under the supervision of the Microsoft-accredited instructor. We supply training materials.
We also offer more cost-effective training options, such as utilizing video conferencing tools, such as Microsoft’s LiveMeeting application.
Who will benefit from our training?
Training is tailored to the specific audience. In a typical implementation such as an Enterprise Project Management solution, training would be delivered to three different groups:
- End Users – these are the people who access the system daily and need to understand how to use it to carry out their business function.
- System Administration - these are the people who look after the daily admin tasks on the system such as adding users, changing permissions, etc.
- IT Operations – these are the IT people who maintain the systems, carry out performance tuning, backups and other IT operational tasks.
Arbutus Solutions can also provide staff training on various Microsoft products if required. We are very flexible in our approach to training and will endeavour to accommodate your own particular requirements.