Premier Support for Project Server, Project Online, and SharePoint
Annual Support Programs
Arbutus Solutions provides Tier 2 support services to our clients. We work closely with your IT Help Desk (Tier 1 Support) to escalate and resolve issues related to custom solutions, configuration, security, connectivity, Project Server performance, and any questions you may have.
Limited Time Support
Arbutus Solutions allows clients the ability to purchase pre-packaged support hours. These packages are a popular way of ensuring support is available during critical periods such as on-boarding after an implementation, product upgrades, and training of new staff.